What This Policy Covers
This Cookie Policy applies to all pages and features available through https://rtbet-casino-nz.com/ (the “Site”), operated by RTbet Casino for players based in New Zealand. It explains what cookies and similar tracking technologies we use, why we use them, and the choices you have regarding their operation on your device.
When you visit our Site, certain small data files may be placed on your browser or device. These files help the Site function correctly, remember your preferences, and give us insight into how people interact with our content. This policy is intended to give you a clear and honest account of that process.
By continuing to use the RTbet Casino website after being presented with our cookie notice, you acknowledge this policy and agree to the use of cookies as described below. You may withdraw or adjust your consent at any time using the methods outlined in this document.
What Cookies Are
Cookies are small text files that a website saves to your browser when you visit. They are widely used across the internet to make websites work more efficiently, to remember user preferences between sessions, and to provide operators with basic analytics about site usage.
Cookies cannot run programmes or deliver viruses to your device. They contain only the data that is put into them, and they can only be read by the website that created them (with limited exceptions for third-party cookies, which are covered separately below).
In addition to cookies, we may also use related technologies such as web beacons, pixel tags, and local storage objects. These work in a similar way and are covered by the same rules set out in this policy.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Site to operate. Without them, services like account login, session security, and page navigation would not function. Because they are required for the Site to work, they cannot be turned off through our cookie preferences tool.
Examples of what strictly necessary cookies do on the RTbet Casino site:
- Maintain your logged-in session as you move between pages
- Keep your game session active while you are playing
- Apply age verification and geo-restriction checks
- Support secure payment processing
- Store your cookie consent preferences
Functional Cookies
Functional cookies allow the Site to remember choices you make so we can provide a more personalised experience. They are not strictly required for the Site to work, but removing them would mean the Site would not remember your settings between visits.
Examples of what functional cookies do:
- Remember your preferred language or display settings
- Store your chosen currency (NZD by default for New Zealand players)
- Save your game lobby layout preferences
- Autofill certain form fields to save you time
Analytics and Performance Cookies
These cookies collect information about how visitors use the RTbet Casino site. The data gathered is aggregated and does not identify you personally. We use this information to understand which pages are most visited, where errors occur, and how we can improve the overall user experience.
We use third-party analytics tools that may set their own cookies. These providers are required by contract to use the data only on our behalf and not for their own purposes.
Examples of what analytics cookies track:
- Pages visited and time spent on each page
- Device and browser type
- How you arrived at the Site (search engine, direct link, referral)
- Error messages encountered during navigation
Marketing and Targeting Cookies
Marketing cookies are set to track visitors across websites. The purpose is to display relevant promotions and to limit how often you see the same advertisement. They may be placed by RTbet Casino directly or by our advertising partners.
These cookies record your visit to the RTbet Casino site and your interaction with our promotional content. That information may be shared with third parties for the purpose of delivering relevant advertising based on your browsing interests.
You can opt out of marketing cookies at any time through our preference centre. Opting out does not mean you will see fewer adverts overall; it means the adverts you see will be less tailored to your interests.
Session Cookies vs Persistent Cookies
Cookies are also distinguished by how long they remain on your device.
- Session cookies are temporary. They are deleted automatically when you close your browser. Most security and navigation cookies fall into this category.
- Persistent cookies remain on your device for a set period after your visit ends, or until you delete them manually. Preference and analytics cookies typically work this way.
Third-Party Cookies
Some cookies on the RTbet Casino site are set by third-party services rather than by us directly. These include payment processors, game studios, analytics providers, and advertising networks that we work with to deliver the full range of services available on the site.
Third parties that may set cookies through the RTbet Casino site include:
- Game providers such as Evolution, Play’n Go, PG Soft, and Spribe, whose software runs directly within your browser during gameplay
- Payment processing partners that handle NZD deposits and withdrawals
- Analytics platforms used to monitor site performance
- Advertising networks that help us reach potential players through relevant promotions
We do not control the cookies set by third parties. Each third party is governed by its own privacy and cookie policy. We recommend reviewing those policies directly if you want to understand how those organisations handle your data.
Cookies and Responsible Gambling Compliance
RTbet Casino takes its obligations under New Zealand’s responsible gambling standards seriously. Certain cookies on the site exist specifically to support these obligations and protect players from harm.
These include cookies that:
- Enforce self-exclusion and account restriction settings chosen by the player
- Apply session time limits and reality-check notifications where configured
- Prevent access for underage users following age verification checks
- Maintain deposit limit settings across sessions
These responsible gambling cookies are classified as strictly necessary and cannot be disabled. Disabling them would compromise safeguards that exist for your protection.
Privacy Act 2020 and Your Rights as a New Zealand Resident
New Zealand’s Privacy Act 2020 governs how organisations collect, store, use, and share personal information. Cookies that collect or process personal data about you are subject to this legislation.
Under the Privacy Act 2020, you have the right to:
- Ask whether RTbet Casino holds personal information about you
- Request access to that information
- Request a correction if you believe the information is wrong, incomplete, or misleading
- Complain to the Office of the Privacy Commissioner if you believe your privacy rights have been breached
Where cookies set by RTbet Casino collect personal data, that data is handled in accordance with our Privacy Policy, which is available on the site. If you have questions about how your personal information is managed, you can contact us directly at support@rtbet-casino-nz.com.
New Zealand does not currently have a dedicated cookie consent law equivalent to the EU’s ePrivacy Directive, but the Privacy Act 2020 requires that we are transparent about data collection and that we collect only what is reasonably necessary for our purposes. This policy is written to meet that standard.
Managing Your Cookie Preferences
Using Our Cookie Preference Centre
When you first visit the RTbet Casino site, you will be shown a cookie notice that gives you the option to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can return to this preference centre at any time by clicking the cookie settings link in the footer of the site.
Strictly necessary cookies will remain active regardless of your choices. All other categories can be enabled or disabled according to your preferences.
Managing Cookies Through Your Browser
You can also control cookies directly through your browser settings. Most browsers allow you to:
- View the cookies currently stored on your device
- Delete some or all cookies
- Block cookies from specific sites or all sites
- Set your browser to notify you before a cookie is placed
Instructions for common browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Please be aware that blocking all cookies will affect the functionality of many websites, including RTbet Casino. If you block strictly necessary cookies, parts of the site may not work as intended, including account login and gameplay.
Opting Out of Third-Party Analytics
If you wish to opt out of analytics tracking by third-party providers, you may be able to do so directly through the provider’s own opt-out mechanism. Browser extensions such as the Google Analytics Opt-out Add-on are also available for this purpose.
Cookie Retention Periods
Different cookies remain on your device for different lengths of time. The table below gives a general guide to the retention periods that apply to the main categories of cookies used on the RTbet Casino site.
- Strictly necessary (session): Deleted when you close your browser
- Strictly necessary (persistent): Up to 12 months, depending on function
- Functional: Up to 12 months
- Analytics: Up to 26 months (as determined by the relevant analytics provider)
- Marketing: Up to 13 months, or until you opt out
Where third-party cookies have different retention periods, those periods are determined by the third party and may fall outside the ranges above. We encourage you to check the relevant third-party policies for precise details.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, changes to applicable laws, or operational changes to the RTbet Casino site. When we make material changes, we will update the cookie notice shown to users on their next visit to the site so that you are aware of what has changed.
Continued use of the site following any such update constitutes acceptance of the revised policy. We encourage you to review this page periodically if you have ongoing concerns about how cookies are used.
Contact Us
If you have any questions about this Cookie Policy or about how RTbet Casino handles your data, you are welcome to get in touch with us through any of the following channels:
- Email: support@rtbet-casino-nz.com
- Phone: +64 4 731 5021
- Post: 318 Lambton Quay, Wellington Central, Wellington 6011, New Zealand
- Online form: https://rtbet-casino-nz.com/contact-us/
Our team is available Monday to Saturday, 9AM to 6PM. For questions outside those hours, email is the most reliable way to reach us and we aim to respond within one business day.